RentFast privacy policy

What we collect

We collect account details, contact details, property listing information, inspection requests, saved alerts, support messages, in-app messages, push tokens, and payment references needed to run RentFast.

Why we use it

We use this data to create accounts, verify listings, connect seekers with agents or landlords, process listing packages, send listing alerts, prevent fraud, provide support, and improve operations.

Who processes it

RentFast uses Supabase for authentication, database, and storage; Paystack for web payments and Apple/Google with RevenueCat for mobile store purchases when enabled; Expo for push notifications; Sentry for error monitoring; and OpenStreetMap/Nominatim for property geocoding.

Security

We use HTTPS/TLS, Supabase row-level security, service-role-only admin operations, private pre-verification upload storage, and audit logging for sensitive admin actions.

Retention and deletion

Active account data is kept while an account is active. Users can request deletion in the app; RentFast starts a 14-day grace period, anonymizes retained operational records, and permanently removes the Supabase Auth user after the grace period. Financial transaction and refund records retain the minimum information needed to prevent duplicate credits and reconcile payments; store records no longer retain a linked account after permanent deletion.

Your choices

You can update your profile, manage notification preferences, delete your account, or contact RentFast support to request access, correction, export, or deletion of your data.

Contact

Email: support@rentfast.ng